Articles

 Are there any hidden costs, or setup fees?

No we do not charge setup fees and no hidden costs

 Are your server's Unix / Linux, or Windows NT?

all our servers run on Linux, shared and reseller hosting runs on CentOS.  VPS and Dedicated...

 Can I password protect directories?

Yes you can password protect directory's within cPanel.

 Can I pay monthly?

All our payments are annual with the exception of reseller, VPS and Dedicated...

 Can I upgrade at any time and how does it work?

YES, simply submit a support ticket and we will advise you on the difference in charges between...

 Do you allow sites to advertise for money, on their web site?

Yes, we allow sites to have commercial advertisements.

 Do you offer any type of money back guarantee?

...

 How long does it take to setup my account?

Your account will be setup instantly when payment is made, please note that if ordering a domain...

 How much is extra bandwidth and space?

If you need more bandwidth or disk space then submit a support ticket to upgrade to a higher...

 My current host offers unlimited/unmetered bandwidth and space.

It is not possible for a web host to offer 'unlimited' bandwidth or diskspace. Such hosting plans...

 What forms of payment do you accept?

We accept the following payment methods:- NOCHEX - Pay online securely with a debit/credit card...

 What support is on offer?

We offer 24/7/365 support via our ticket system, this is available from within your client area...

 Who can make changes to my account / server?

We will only take instructions off the account holder to modify any server or account...

 Will you place ads on my site?

No, we dont believe in advertising on clients webspace, its your space so you place your own...