Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

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Articles

Are there any hidden costs, or setup fees?
No we do not charge setup fees and no hidden costs
Views: 189

Are your server's Unix / Linux, or Windows NT?
all our servers run on Linux, shared and reseller hosting runs on CentOS. VPS and Dedicated...
Views: 229

Can I password protect directories?
Yes you can password protect directory's within cPanel.
Views: 205

Can I pay monthly?
All our payments are annual with the exception of reseller, VPS and Dedicated...
Views: 203

Can I upgrade at any time and how does it work?
YES, simply submit a support ticket and we will advise you on the difference in charges between...
Views: 237

Do you allow sites to advertise for money, on their web site?
Yes, we allow sites to have commercial advertisements.
Views: 299

How long does it take to setup my account?
Your account will be setup automatically within a few hours of ordering, please note though that...
Views: 220

How much is extra bandwidth and space?
If you need more bandwidth or disk space then submit a support ticket to upgrade to a higher...
Views: 289

What forms of payment do you accept?
We accept the following payment methods:- NOCHEX - Pay online securely with a debit/credit card...
Views: 212

What support is on offer?
we offer all clients video flash tutorials covering most areas of your CPanel, these are...
Views: 217

Will you place ads on my site?
No, we dont believe in advertising on clients webspace, its your space so you place your own...
Views: 208